Diplomatic Security Planning and Analysis Support (DSPAS)

Client Name

U.S. Department of State (DOS)

Service

Management Consulting

Client Type

Civilian

Enlightened provides management consulting support for the Department of State.

Challenge

Enlightened support consisted of three separate tasks. The first is to assist the Training Directorate (DS/T) in consolidating security hard skills training from 11 locations across the United States into one facility. The second task is to assist the Assistant Secretary’s Strategic Advisory Unit in developing a workforce planning tool for senior leadership to make more informed strategic workforce decisions. The third task is to assist the Policy and Planning Division in developing the Functional Bureau Strategy for FY 18-20.

Approach

For Task 1, Enlightened provided a team to analyze the current structure of the DS Training Directorate, and provide recommendations on course transition and how the Directorate should be restructured once the hard skills facility is completed. Task 2 created a decision-support tool for Diplomatic Security leadership that facilitates data-driven discussions and decision-making. For Task 3, Enlightened ensured that Training was one of the strategic goals of the FY 18-20 Functional Bureau Strategy.

Results

A collaborative reconstruction of the stakeholder needs resolved the shortfalls and created a strong operating structure under each task that was very responsive to the needs of DS. DS notified Enlightened it would exercise the first option year four months before the Base Year ended, and has provided strong past performance evaluations on other Enlightened proposals. The contract itself has tripled in size, both in terms of funds and in terms of personnel slots.

Services Provided

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