Modernized Integrated Tax System (MITS)
Client Name
District of Columbia (DC) Office of the Chief Financial Officer (OCFO)
Service
Software Development & Integration
Client Type
Civilian
Enlightened's provision of resources in management, development, training, testing, and technical skills led to streamlined tax services for the District of Columbia.
Challenge
As a subcontractor to FAST Enterprises, Enlightened Inc. was tasked with providing resources intended to implement an integrated set of off- the-shelf (COTS) products to support tax functionality for the District of Columbia.
Approach
Over a five (5) year period with four (4) individual rollouts, FAST/Enlightened provided resources in management, development, training, testing, and technical skills to the Office of Tax and Revenue. In order to solve the overall problem identified by OCFO, FAST/Enlightened introduced GenTax as the tax processing software to meet the diverse revenue needs of the DC OCFO.
Results
The goal of this project was to streamline tax services for the District of Columbia residents and together, FAST Enterprises and Enlightened, Inc. achieved that goal. Working congruently, FAST/Enlightened have provided the DC Government a tailored tax solution and has optimized testing/training approaches, software integration, conversion, and post-rollout support. Ultimately, the team met all district requirements, payment milestones, and rollout dates with assistance from district SMEs.
Services Provided
- Developed, configured, and customized GenTax software
- Utilized full life cycle software testing
- Provided in-house training to 400+ employees
- Established e-Services self-service online tax portal