Enlightened established a centralized methodology that resulted in a reduction of upfront time on all administrative functions.
Challenge
The challenge was to establish a centralized methodology within multiple contracting offices and to provide support in high-threat environments.
Approach
Enlightened strove to establish and standardize PMOs which resulted in the reduction of upfront time on all administration functions.
Results
Ultimately, Enlightened reduced the time to meet deadlines by multi-tasking, prioritizing, and executing task against the assigned workload. In addition, a collaborative work environment was created to increase problem-solving capability. Department and team training ensured adherence to all DOS/CMO Policies, procedures, and compliance with the Department of State Foreign Affairs Manual and the Foreign Affairs Handbook.
Services Provided
Established a Program Management Office (PMO) to support Mission Afghanistan
Conducted semi-annual audits to prevent Trafficking in Persons
Conducted quality assurance assessments
In Baghdad, provided contract administration to support the entire program with ongoing contractual/acquisition activities
Provided qualified and skilled contractor personnel for reviewing contract related submissions
Monitored the receipt of contractor deliverables and supported the COs and CORs in contract related actions
In Frankfurt, provided assessment, planning and implementation support
Provided organizational analysis, an independent management-level review, recommendations and techniques for the current state of activities, analyzed alternatives for future improvements
Created a roadmap for implementation of necessary changes and related Bureau initiatives for future operations